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Chiddenbrook and New Valley merger

October 2021

Dear Patient,

Re: Practice merger – New Valley and Chiddenbrook

Following on from our previous patient letter and survey, we are delighted to announce that Devon CCG approved our request to merge New Valley Practice and Chiddenbrook Surgery.

On 1st April 2021 the practices combined under our new name: Redlands Primary Care

What does that mean for you?

We will continue to provide the services you are used to having and both sites will have the same doctors, nurses and administrative staff.

Contacting your practice from October 2021

The new phone number for Redlands Primary Care (both sites) is 01363 727111

Thorverton

During our December 2020 consultation, we received feedback from a number of patients who use our Thorverton branch. They were concerned that the merger between New Valley and Chiddenbrook may result in the closure of the Thorverton branch.

We want to take this opportunity to reassure all of our Thorverton patients that we are fully committed to the Thorverton branch and can confirm that it will also retain its role as a dispensing practice. Redlands Primary Care Thorverton holds an important and ongoing place in our new partnership.

New website

The new Redlands Primary Care website launched on 1st April 2021: www.redlandsprimarycare.nhs.uk

New Building

Our purpose-built new premises is now open, we moved in October 2021. Now we have moved, the two previous Crediton based sites, Threshers and Newcombes, have closed and the new site is known as Redlands Primary Care Crediton, with Redlands Primary Care Thorverton continuing as our branch site.

The journey to our new home has been both exciting and daunting, but we are very grateful for, and energised by, your support.

If you have any feedback or questions please put these in writing for the attention of the Practice Manager at your usual surgery, or send these by email to:

redlands.enquiries@nhs.net

Yours sincerely, 
Dr Peter Twomey
Dr Elizabeth Saunders
Dr Mick Braddick
Dr Claire Griffiths
Dr Jo Harris
Dr Mike Kirwan