TELEPHONE SYSTEM UPDATE 16/08/2021

Our phone line issue has now been resolved. Please do bear with us, our lines are very busy, especially on Mondays. We have as many people answering the telephones as possible but during busy periods there will be likely be delays in your call being answered. Where possible, please use the eConsult service.

Track a Referral

NHS e-Referral (Choose & Book) Tracking

If your Doctor has referred you to a Specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system. It’s fast, convenient and secure.

  • The Manage Your Referral website is easy for patients to use. It allows them to book, check, change and cancel their appointments online
  • Patients can take control and book their own appointment on a convenient date and time and at their preferred hospital or Clinic if there is a choice
  • No more worried patients having to contact the Practice to find out what is happening with their appointment

You will normally receive a letter from Devon Referral Service within 2 weeks giving details of how to book your appointment and any passwords you may need.

To track your e-Referral you will need the following details to log into the e-Referral website:

  • Your date of birth
  • Reference number – this will be on the first page of your letter
  • Password – this will be on the second page of your letter

To track an e-Referral

Telephone

You can also phone the NHS e-Referral Service line on 0345 608 8888 (open Monday to Friday, 8am to 8pm, and on weekends and bank holidays from 8am to 4pm).