Our phone line issue has now been resolved. Please do bear with us, our lines are very busy, especially on Mondays. We have as many people answering the telephones as possible but during busy periods there will be likely be delays in your call being answered. Where possible, please use the eConsult service.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.