Teenage Friendly

We aim to offer services which are ‘teenage-friendly’. In summary this means:

  • We welcome young people and aim to put them at ease when they come to the practice. Young people aged under 16 are encouraged to come with an adult where possible, but may see a Doctor on their own if they wish.
  • Anything you discuss with any member of the practice will remain confidential and not be repeated to family members, care workers or teachers without your permission. The only reason why we might want to consider passing on confidential information without your permission would be to protect either you or someone else from serious harm. In this situation, we would always try to discuss this with you first.


We offer Chlamydia screening, it is easy to do and doesn’t involve any embarrassing examinations.  You take the sample and for boys it involves providing a sample of urine. The results will be sent directly to you. You choose how you receive the results, ‘phone call, e-mail, letter, text to mobile ‘phones. Please come and ask for this easy test to be done.

Emergency Contraception

Please be bold and ask for your appointment, explain that you require emergency contraception (morning after pill), so that you can be contacted as soon as possible. Emergency contraception isn’t just for the Morning After. Although it is most effective within the first 24 hours, it can be taken up to 5 days after unprotected sex or condom failure. If it is more than 5 days since having unprotected sex or a condom failure, please get in touch to discuss your options.

Mental Health support 

Help in a crisis 

If you are aged under 18, you can now access the Child and Adolescent Mental Health Services (CAMHS) 24/7.  Please contact 03300 245 321 during office hours (8am-5pm, Mon to Fri) or 0300 555 5000 outside these hours.  Callers will speak to a call handler, their call will be forwarded to a voicemail service and their message will be returned within one hour. In the event of an emergency please call 999. 

If you are aged 18 or over  please visit this link or call 0300 555 5000 anytime 

Feeling stressed, anxious or depressed 

A list of helpful resources, apps and organisations to support children, families and young people can be found here 

If you are aged 18 or over you can self refer to Talkworks. This is a confidential free counselling service. 

You can of course access help and support from us at Redlands Primary Care.  Please complete an Online consultation at any time (you need to be over 16) or call us.

Useful links

  • AIDS / HIV
  • Child Bereavement UK – a website for young people who are grieving, as well as information on how to support a young person.
  • Carers – a carer is anyone who cares, unpaid, for a friend or family member who due to illness cannot cope without their support
  • Childline – information, advice and support 
  • Domestic and Sexual Violence and Abuse
  • Drugs & Alcohol – advice and support. Under 18 / Over 18
  • Eating Disorders
  • Frank – honest information about drugs and alcohol 
  • General Teen Advice
  • Happy Maps – is a website with mental health resources for parents  and carers and young people and children all in one place. Developed by GPs and CAMHS, all peer reviewed
  • Hope Again – is the youth website of Cruse Bereavement Care. It is a safe place where you can learn from other young people, how to cope with grief, and feel less alone
  • Kooth – Free mental health support with online counsellors
  • Learning Difficulties – advice and support 
  • LGBT Support / The Eddy Stone Trust
  • Men’s Health
  • NHS
  • NHS Every Mind Matters – a range of mental health advice with an interactive quiz that’s designed to help you feel more in control of your emotional mental wellbeing.
  • Papyrus – A mental health charity dedicated to preventing young suicide.
  • Pregnancy – it’s normal to worry about what to do, the Devon Sexual Health service can help. 
  • Quitting Smoking – support and encouragement for anyone aged 13+, from their own stop smoking advisor
  • Sexual Health – information and links to free confidential clinics in Exeter, Okehampton and Tiverton 
  • Stem4 – a charity that promotes positive mental health for teenagers and encourages them to build resilience and manage difficult emotions with online resources.
  • Teenage Health Freak – on-line doctor’s surgery for teenagers to ask questions on young people’s health related issues
  • Young Devon – supporting young people in Devon, reducing disadvantage and improving opportunity
  • Young Minds – a mental health charity that provides support, advice and resources for young people in supporting their mental health.