Contact

If you have any special needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Wheelchair access
The Practice has been specially designed to make it easier for disabled patients to visit; patients also have access to a disabled toilet.

Disabled parking – Blue badge scheme
The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. Further information and contact details can be found here.

Loop system
We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.
British Deaf Association
British Sign Language Healthy Mind
Action Hearing Loss
Royal Association for Deaf People
National Deaf Children’s Society

Blind/partially sighted
If you or your family members are blind or partially sighted we can give you a large print of our Practice leaflet upon request. Please ask our staff for further information.
For more advice and support for blind people please visit the following websites:
Royal National Institute of Blind People (RIND)
Action for Blind People
blind.org.uk
British Blind Sport

Guide Dogs
Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. Please visit the guide dog website for further information.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Mental Health Crisis?
A mental health emergency should be taken as seriously as a medical emergency. If you have concerns about your mental health, please try to contact your usual GP who can advise you. 

For concerns when Redlands Primary Care is closed you have several options:
– Devon Doctors out of hours service: 0845 6710 270
– NHS 111 online, or dial 111, free from any land line or mobile phone.
– The Mooring @ St Leonards GP practice (Athelstan Rd, St Leonards, Exeter EX1 1SB) offer mental health support to anyone aged 16+. Open 6PM – Midnight every night including weekends and bank holidays. No appointment needed. Call: 07990 790920, 07484 0161675, devonexeter.mhm@nhs.net.
– Early crisis intervention: 0300 555 5000
– Samaritans: 116 123
– Saneline: 0300 304 7000

If you feel you are at risk of self harm or of harming others, please attend the Emergency Department at the Royal Devon and Exeter Hospital where this a 24 hour a day Psychiatric Liaison Service.

Tiverton Urgent Care Centre
Opening days and times: 08:00 – 20:00, including bank holidays.
Specialist treatment with no appointment necessary
Access to diagnostics including x-ray and blood tests seven days a week
Ability to see a GP until 8pm

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Our Urgent Care Centre will see anyone that does not require an ambulance or a visit to an Emergency Department but whose complaint is too urgent for a routine appointment with their GP. You do not need an appointment to attend the Urgent Care Centre and there is no need to ring us before coming.

We recognise that sometimes it is not easy to see us during working hours.

Additional appointments are available in the evening and at weekends. To book one of these appointments you should contact the Practice. However, these appointments will not necessarily be at your usual GP practice, but the health professionals treating you will be able to see your full medical record, with your consent.