Change in Repeat Prescription Order Process

Does a Pharmacy Order Your Prescription?  Please Read About the Changes in the Repeat Prescription Ordering Service The way repeat prescriptions are ordered is changing. From 1st April 2024 all patients (who are able to do so) should order their own medication directly from the GP practice – instead of your local pharmacy doing this for you.

First Contact Physiotherapy (FCP)

What is an FCP?

First Contact Physiotherapy provides an opportunity to book in directly via reception for assessment and management of muscle and joint aches and pains without having to see your GP first. The only time you should not do this would be if you are under 12 years old or acutely unwell. Alternatively, if you have spoken to your GP they may recommend that you book in for assessment. This is not the same as being referred for a course of Physiotherapy.

Who will I be seen by?

A First Contact Physiotherapist (FCP) is highly experienced and is trained to work beyond the normal role of a physiotherapist. Experience and additional skills/ qualifications (eg. requesting investigations, in some case joint injections and prescribing medication) enables them to manage most conditions without needing to involve your GP.

What should I expect?

You will be asked to describe your symptoms and how they started.
An expert assessment to confirm a diagnosis.
Advice based on the best evidence for managing your problem.
Requesting of investigations (scans, X-rays, blood tests) if required.
Onward referral to other services if appropriate (eg. Physiotherapy, Podiatry, Orthopaedics).