How to Contact Us

Contact Redlands by phone or online consultation. You can also book appointments online and manage your prescriptions online. For medical issues please either phone, or click on the ‘submit an online request’ link below rather than sending us an email.


01363 727111 (Crediton & Thorverton)
Our phone lines are open between 8.30am and 6pm, Monday to Friday.

(For the Out of Hours GP / NHS 111 please dial 111)


General enquiries (for non-medical enquiries only):
[email protected]
Prescriptions team:
[email protected]


Existing patients can submit requests for non-urgent medical or admin queries online. Complete an online form in your own time, and let us decide on the best course of action for you. You may not need to come in for an appointment.

Your request will be reviewed by a member of the admin team within 7 working days, and will be triaged so that your query is dealt with by the most appropriate member of staff. This may not necessarily be a GP.

Please note this service is for ROUTINE problems or enquiries only. We aim to respond within 7 days (excluding weekends and Bank holidays).

Learn more

Are you contacting us about a common childhood illness?

We recommend checking out the HANDi paediatric app, which provides up-to-date advice about common childhood illnesses and how to treat them. It will help you decide whether or not you need to see a GP.