Practice Closures for Training

The Practice will be closed from 1pm for training and development on the following dates: Telephone calls will be redirected to Practice Plus Group (PPG), patients requiring urgent medical attention that cannot wait until the practice reopens will be assisted by PPG. Should you require MEDICAL ADVICE contact the NHS 111 service.  Telephone number:  111 Please remember, NHS 111

Redlands Primary Care > Practice Services > Appointments & Tests > General Appointments

General Appointments

How to book or cancel an appointment

You can either manage your appointments by giving us a call, or online with SystmOnline.

Tel: 01363727111
Our phone lines are open between 8.30am and 6pm, Monday to Friday.

What is SystmOnline?
Use SystmOnline

Submit an online request

You can submit requests for non-urgent medical or admin queries online. Complete an online form in your own time, and let us decide on the best course of action for you. You may not need to come in for an appointment.

Your request will be reviewed by a member of the admin team within 7 working days, and will be triaged so that your query is dealt with by the most appropriate member of staff. This may not necessarily be a GP.

Submit an Online Request
Learn more

FAQs

How long are GP appointments?

Routine GP appointments last up to 15 minutes. If you have several issues to discuss with your GP or you would like to discuss a complex issue, you may prefer to book a double appointment.

Can I see someone in the evenings, or at weekends?

Yes, we offer evening nurse appointments (6.30pm – 7.30pm) on Tuesdays, and weekend GP and nurse appointments on Saturdays.

These appointments must be booked by phone. Please note that our phone lines are only open 8.30am – 6pm Monday to Friday.

I’m under 16, will you tell my parents that I came to see you?

We provide a confidential service to all our patients, including those aged 16 or under. This means we won’t tell anyone about your visit without your permission (sometimes called ‘consent’).

The only time we would ever share information without your consent is if you or someone else could be in danger. We would always talk to you about this first.