Practice Closures for Training

The Practice will be closed from 1pm for training and development on the following dates: Telephone calls will be redirected to Practice Plus Group (PPG), patients requiring urgent medical attention that cannot wait until the practice reopens will be assisted by PPG. Should you require MEDICAL ADVICE contact the NHS 111 service.  Telephone number:  111 Please remember, NHS 111

Redlands Primary Care > Practice Services > Referrals & Waiting Times

Referrals & Waiting Times

Referral Waiting Times

If you would like to be seen elsewhere or have been waiting a long time to be seen or for treatment please contact DRSS (Devon Referral Support Service) on 01626 883888 or email: [email protected] to discuss your options.

The NHS Constitution gives most people living in England the right to choose where to receive treatment. You have the right to choose the organisation that provides your NHS care when you’re referred for your first appointment with a consultant. So if your GP recommends that you see a specialist, you can choose where and when to see them.

Please note DRSS are unable to give exact guidance on how long you will wait to be seen for an appointment.

Please do not contact the hospital or your GP to check where you are on the list as they will not to be able to provide you with this information. The only exception to this is if you feel your condition is worsening prior to their hospital clinic appointment or procedure. In this instance, contact your GP.

For more information about local waiting times, managing pain and mental health support, please visit myhealth-devon.nhs.uk/my-referral/waiting-times.

Living Options

If you are waiting to be seen for your referral and struggle to manage with everyday tasks there may be support available in the community.

Contact Living Options Devon and the advisor will try and put you in contact with local support that can help you with practical steps to keep you well while you wait.

Use either of the contact methods below to enquire about what support can be offered. And see the website for further information.

You can self-refer to the following local services without seeing a GP: